Returns & Exchanges
At Afnan Perfumes, we strive for perfection in every scent, but if you are not entirely satisfied with your purchase, we offer a 14-day return window for unopened and unused products. Please ensure the original cellophane wrap and security seals remain intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our dedicated concierge team via email with your order number and reason for return to receive your Return Authorization number.
- 2.Secure Packaging
Carefully place the perfume bottle in its original luxury box and outer shipping carton to prevent damage during transit.
- 3.Ship the Product
Affix the provided return label to the package and drop it off at any authorized courier location; we recommend using a tracked service for security.
- 4.Inspection and Refund
Once our quality control team verifies the fragrance is in its original, sellable condition, your refund will be processed to the original payment method within 5-7 business days.